FAQ

When your candle is not lit, try keeping it out of direct sunlight or strong illumination sources. Candles will discolor/fade when exposed to light sources for extended periods. Also, wax will soften if it gets really hot in your house (over 80 degrees) so a cool dry place would work the best for storing.

Typically, Harvest Moon will have your order ready within 3 business days and then we ship Priority Mail which takes 2-3 business days. However, if we're into the Christmas season preparing orders could take up to 4 business days and Priority Mail can get behind.

During the fall and winter months shipping takes place Monday-Thursday. During spring and summer shipping takes place Monday and Tuesday only. This is shipping schedule eleminates the candle from being exposed to heat longer. Candles that are in a truck or warehouse over a hot weekend could melt. Harvest Moon candles are insured, but melted wax is not covered by USPS. Shipping early in the week helps to minimize the risk of melting.

Yes! For those that are local and would like to save on postage and shipping charges- choose the Front Porch Pick Up option when checking out. You'll receive an email when your order is ready. There will be a sign indicating front Porch Pick Up and your order will be labled. This service provides you with a suitable area for pick up that is contact free!